1.Q: If the fan not runing, what I need to do?

A: You need to check your specific control troubleshooting section.

2.Q:It the air conditioner did not heating?

A: Its reversing valve may be stuck. Please tap reversing valve lightly with rubber mallet while unit is in heat mode, call for our salesman if the problem can not be solved.

3.Q:If the air conditioner has low air flow?

A:Its air flow is blocked. Please remove any obstructions in return air stream, clean returen air filter and grille. Check for crushed or restricted ducting, ducting must be as straight, smooth and taut as possible.

4.Q: What kind of delivery for the product?

A: We can arrange the shipping by sea or by air.

5.Q: How is your after-sales service?

A: All the product is guarantee for one year.And we will supply the technical support after the warranty time. You can contact us for issues 24 hours each day online.

6.Q: How about the packing?

A: packed in Wooden , can customized different logo according to customers' requirements.
If you have any other questions,you can leave us message or inquiry then we will contact you. Or you can directly call us or send us direct mail or fax to consult us.

7.Q：Why choose us？

A：Variety of air conditioner
Rich manufacturer experience
The products are well received
Strong independent production capacity